We at Skinistry have formulated each product to deliver the best possible results, transparently. We hope you will love our products as much as we do. But in case you wish to return the product, please reach out to us and we will take care of everything for you.
1 You received a wrong shipment
2 You received a damaged product
3 You received an expired product
In any of the above cases, please raise a return or replacement request within 7 (seven) days from the date of delivery. To raise a return or refund request in such cases, please drop us an email at [email protected].
No return or any other claim will be acceptable or valid after the expiration of 7 days from the time of delivery of the product.
Please allow us 48 hours to review your request. Once the request is approved, we will initiate a reverse pickup. Our courier partner will pick the order from your doorsteps.
Upon receiving the returned order, our service team will review the same. If the issues described by you are verified, our team will initiate a refund within 24 hours.
